top-travel-agencies-birmingham
We extensively test and research all services we review. Here's why you can trust us.

5 Best Travel Agencies in Birmingham to Make Your Trips Feel First Class

  • Experience and Expertise - We asked about how long they have been in business and their specialisation in certain types of travel. We also asked about their experience with specific destinations or trip types that may interest different clients.
  • Range of Services - We thoroughly review the agency’s service catalogue to confirm the range of travel services they offer.
  • We made sure they provided essential services such as flight bookings, accommodation, transportation, guided tours, and travel insurance. We also checked for additional services like visa assistance or concierge services to add to their appeal.
  • Customer Service and Support - We evaluated customer service by reaching out to the agency through different communication channels—phone, email, and chat. We assessed their response time, friendliness, and responsiveness.
  • Customisation and Personalisation - To test for personalisation, we requested a customized travel itinerary. We provided specific preferences and budget constraints to see how well they tailor the package to any client's needs.
  • Pricing and Transparency - We compare the pricing of similar travel packages offered by different agencies. We then scrutinised detailed cost breakdowns to ensure transparency and checked for hidden fees.
  • Accreditations and Certifications - We verified the agency’s accreditations by checking for membership in recognised industry bodies like the International Air Transport Association (IATA) or the Association of British Travel Agents (ABTA).
  • Then we cross-checked with the accrediting organisations' directories to confirm their legitimacy.
  • Local Knowledge and Connections - We assessed the agency’s level of local expertise by checking their destination guides. We also inquired about exclusive partnerships or special deals they can offer due to their local connections.

I remember that time I thought it would be “fun” and “educational” to plan my entire European backpacking trip by myself. Two words: train strike. 

That’s right, the time when I ended up stranded in a small town where no one spoke English, and my best meal was a questionable vending machine sandwich. Lesson learned: some things are best left to the pros.

After a lot of coffee and several enlightening conversations with fellow wanderlust-stricken souls of Birmingham, I’ve come up with a list. Not just any list, but a guide to the best travel agencies right here in Birmingham. 

Ready to take your travel dreams from the “what if” stage to “let’s go”? Dive into the list and start planning your next adventure with the pros!

How much do travel agencies charge in Birmingham?

Travel agencies in Birmingham charge around $2,344. This fee is often bundled into the total package cost, which might range significantly. 
For instance, a luxury vacation package including airfare, accommodation, private tours, and exclusive dining experiences could cost up to $14,000, with the travel agent’s fee integrated into this total.
Some agencies might also offer customizable packages, ensuring that you have flexibility in planning your dream vacation while managing costs effectively.

1. Your Co-op Travel Walsall

your-co-op-travel-walsall

Address: Crown Wharf Shopping Park, Wolverhampton St, Walsall WS2 8LL

Phone: +44 1922 471560

Business hours:

  • Monday, Wednesday to Saturday – 9:00 AM to 5:00 PM
  • Tuesday – 9:30 AM to 5:00 PM
  • Sunday – 10:30 AM to 4:30 PM

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Website

Your Co-op Travel is part of the Midcounties Co-operative, well-known for its dedication to providing excellent holiday deals and positively contributing to the community.

With a variety of holiday options, you’re spoilt for choice—whether it’s a sun-soaked beach holiday, an adventurous trek, or a cultural city break, they’ve got you covered.

They take pride in finding the best deals tailored just for you, ensuring that you get the holiday you’ve always dreamt of without breaking the bank.

And let’s not forget, being a cooperative, they operate transparently—no hidden costs to catch you off guard.

Plus, choosing them means you’re also giving back to the community. They’re big on sharing profits and supporting local initiatives—a unique feature that we find not many travel agencies can boast about.

One possible downside is their limited online booking choices. The in-person service at the travel centre is stellar, but online-only enthusiasts might find it a bit lacking.

Pros

  • Part of the Midcounties Co-operative
  • Variety of holiday options 
  • Finds the best deals
  • Transparent operation 
  • Significant contribution to the community
  • Stellar in-person service 

Cons

  • Limited online booking choices

Exceptional service from Lauren
“Fantastic place to book your holidays. All my travels needs have been met from start to finish. Lauren has always been my point of contact. She is friendly and very efficient. She will listen to what you want and book accordingly. Lauren has always gone above and beyond to get the best possible deals and help. Thank you Coop travel – all my holidays will be booked through yourselves. Really recommend them. 😄”

-iRunEuropeServers, Google Review

Finds perfect holidays within budget
“Great place to book a holiday. Shout out to Emma who was great and took all of my requirements and within a few hours had found my perfect holiday within budget.

Gave me all of the info I needed and booked everything while I was in-store. Thankyou!”

-Alex Humpage, Google Review

2. Pak Travels Ltd

pak-travels-ltd

Address: 530 Coventry Rd, Small Heath, Birmingham B10 0UN

Phone: +44 121 772 0542

Business hours:

  • Open 24 hours

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Established in 1968, Pak Travels has been a trusted name in the travel industry for decades. They offer a wide range of services, including flights, hotels, holidays, car hire, and even specific tours like Umrah packages.

Their destinations include vibrant places like Dubai, with its stunning architecture, and Turkey, rich in cultural heritage. 

They also offer tailored packages to Pakistan, allowing you to explore everything from ancient civilisations to bustling city life.

A previous client shared her experience, saying the agency’s expertise really shows in the variety and quality of the travel experiences they curate.

Adding to their range of services, they offer 24/7 customer support that is always available to help travellers at any time, day or night.

Just a heads-up, though: if you’re looking for a very unique and personalised trip, Pak Travails might not be as flexible due to their size.

Pros

  • Established since 1968
  • Wide range of services
  • Specialised tours 
  • Tailored packages
  • Expertise in high-quality travel
  • 24/7 customer support 

Cons

  • Limited flexibility for unique trips

Excellent service and competitive pricing
“When you purchase tickets from a website, you do need to be careful, ask yourself what is the final price of the ticket, how long will it take for your tickets and location of seats to be approved and arrive, who are you sending your hard earned money to? Pak Travel are excellent, we were given the best price and stop over times on a time constraint booking platform, I mean peak season. Momina from Pak Travel was very professional in her customer service approach, diligently carried out all her checks, for our needs and requirements in the booking process. We had the option to visit Pak Travels in Birmingham, to make final satisfaction checks and purchase our tickets. Excellent service so far.”

-JShakeel Javed, Google Review

Professional and efficient service
“I have used Pak travels for many many years and always received good service.however,my recent experience was even more pleasant.Pak travels expanding business out of UK has given it extra edge. In this instance your sales person Miss Rimsha was very efficient and professional.she patiently took her time to find me reservation at reasonable fare thank you Pak travels”

-Raja Rehman, Google Review

3. Trailfinders Birmingham

trailfinders-birmingham

Address: 25-29 Temple St, Birmingham B2 5DB

Phone: +44 121 236 1234

Business hours:

  • Monday to Saturday – 9:00 AM to 7:00 PM
  • Sunday – 10:00 AM to 6:00 PM

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Website

Trailfinders Birmingham has been in the travel game since 1970, earning a reputation for tailored travel packages. 

From luxurious safaris in Africa and adventurous trips to New Zealand to relaxing getaways in the Maldives, they have a wide array of options to suit your travel tastes.

Adding to their appeal, they’re experts in providing bespoke itineraries that include flights, accommodation, and guided tours. Their expertise in multi-destination trips is particularly impressive.

Another thing we want to highlight is their commitment to value. Their pricing is transparent, with no hidden costs, and they often have exclusive deals and promotions, which can save you quite a bit.

Their travel consultants provide personalised service, ensuring every detail of your journey is taken care of.

However, since they handle a high volume of customers, their booking process may feel a bit impersonal.

Pros

  • Strong reputation since 1970
  • Offers a wide array of travel options
  • Expertise in crafting bespoke itineraries 
  • Arranges multi-destination trips
  • Transparent pricing
  • Regular exclusive deals 

Cons

  • Impersonal booking process

Outstanding care and tailored travel insights
“I love Trailfinders which is why I return to them time after time. On this occasion it was to book us some extra days for sightseeing built around an already booked river cruise. They excelled on finding us flights and accommodation at a really good price, adding advice and guidance where they could. Daniel is to be commended for his customer care. My travel companion from Australia was well impressed by the travel plan he devised for us.”

-Lynn Hingley, Google Review

Brilliant adaptable itineraries
“This is our 4th trip booked with these guys, they are brilliant. We tend to find a generic holiday idea but then like to adapt parts of it to more what suits us and they haven’t let us down ever. Also surprisingly good prices for great flights and great accommodations.”

-Samantha Grimley, Google Review

4. Times Travel Birmingham

times-travel-birmingham

Address: 340 Green Ln, Birmingham B9 5DR

Phone: +44 121 766 7556

Business hours:

  • Monday to Friday – 10:00 AM to 6:00 PM
  • Saturday – 10:00 AM to 2:00 PM
  • Sunday – Closed

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Times Travel’s strength lies in the vast network of airlines and hotel chains they’ve partnered with. This means you’ll be spoilt for choice with their selection of flights and accommodations. 

They excel in bespoke holiday planning, taking the hassle out of finding the best deals or the poshest hotels. For those who seek unique experiences, their one-of-a-kind trips are a real gem.

Catering to a diverse range of preferences, they offer economy, business, and first-class travel options, ensuring that all sorts of travellers are accommodated.

Financial protection for your trips is also well-managed through their ATOL scheme. It ensures you don’t lose money or get stranded abroad if something unexpected happens with the travel company.

Although we recommend that you verify which services are covered under this protection, not every offering may be included.

On the downside, if you’re a do-it-yourself kind of traveller, sometimes their bespoke services might mean you could find cheaper options elsewhere.

Pros

  • Vast network of airlines and hotel chains
  • Wide selection of flights 
  • Excellent bespoke holiday planning
  • Unique, one-of-a-kind trips
  • ATOL scheme for financial protection

Cons

  • Limited ATOL coverage
  • Higher costs than DIY options

15 years of professional service and competitive pricing
“Dealt with times travel over 15 years for all my travel needs, flights and hotels, professional service and competitive on price”

-J Zeb, Google Review

Great local business offering competitive prices
“A very local business who always give very good prices if traveling abroad. I purchased ticket to go Pakistan via Emirates and the price they quoted was very good. Will use again.”

-Adil R, Google Review

5. Hillside Travels Birmingham Ltd T/A- Midland Travels Birmingham Ltd

hillside-travels-birmingham-ltd

Address: 535 Coventry Rd, Birmingham B10 0LL

Phone: +44 121 448 6226

Business hours:

  • Monday to Friday – 10:00 AM to 5:30 PM
  • Saturday – 11:00 AM to 1:30 PM
  • Sunday – Closed

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Website

Hillside Travels Birmingham, also known as Midland Travels, specializes in providing fantastic flight deals across Europe and Asia, thanks to partnerships with numerous airlines.

Whether you’re planning on visiting bustling cities or seeking a tranquil retreat, they cater to all sorts of adventures. They’ve made a name for themselves with customised travel experiences that perfectly match your needs and budget.

Popular destinations include Bangladesh, Saudi Arabia, Singapore, India, and Dubai. 

If you’re concerned about pricing, fret not. Hillside Travels prides itself on offering competitive prices with no pesky hidden charges. A client once shared that everything, from travel permits and lodging to meals, is covered without any surprises.

One thing to note, though, is that their service might not include some exotic or off-the-beaten-path destinations beyond Europe and Asia. This could limit your choices if you have a specific location in mind.

Pros

  • Flight deals across Europe and Asia
  • Customised travel experiences
  • Popular destinations 
  • Competitive prices 
  • Comprehensive service 

Cons

  • Limited service for destinations beyond Europe and Asia

Highly efficient and helpful service
“I would highly recommend hillside travel’s Birmingham. Me and my family with them for many years. They always book our tickets effectively and efficiently. Very helpful team always available to answer any queries that we may have. We always dealt with Saiful Islam, his very helpful, I’m sure other member of staff will be as professional as he is, we love their service hence every time we book our tickets from Hillside Travels Birmingham.”

-Shujana Haque, Google Review

Always finds the best travel options
“I have used Hillside Travel Birmingham for years.Jahangir is always helpful and will always find me the best for what I have requested, whether it be flights only,Umrah package or a package holiday. I have stayed at some amazing hotels that Jahangir has recommended. Hillside Travel will always be my go to Travel Agent.

Highly recommended.”

-Mahbub Khan, Google Review


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